Volkswagen: 22 published Texas lemon law decisions
Every published TxDMV decision naming Volkswagen, for case-years 2014-2026, with what each order did and a link to the order itself.
This is not a census of Texas lemon vehicles, and no number on this page is a defect rate. Confidential settlements, manufacturer buybacks agreed before a hearing, and complaints withdrawn along the way never enter this corpus at all and are structurally invisible to it. What is counted here is contested proceedings that reached a published decision, which is a small and non-random slice of everything that goes wrong with a vehicle in Texas.
A manufacturer with more decisions here is not "more of a lemon" than one with fewer. It may simply have sold far more units in Texas, or its owners may be likelier to push a dispute to a contested hearing rather than settle. There is no sales or registration denominator behind these counts, so the division that would turn them into a rate cannot be done, and this site does not publish one.
What these 22 orders did
Counts of published proceedings naming Volkswagen. These are not shares of anything: there is no figure here for how many vehicles Volkswagen sold in Texas, so no proportion computed from this table would mean what it appears to mean.
| What the order did | Decisions |
|---|---|
| Repurchase ordered | 4 |
| Repair ordered | 4 |
| Dismissed | 14 |
Which vehicles these decisions were about
Make and model exactly as the source documents print them, so a model that two orders name differently appears twice rather than being silently merged. A model appearing more often is not a defect rate.
| Vehicle | Decisions |
|---|---|
| Volkswagen Jetta | 6 |
| Volkswagen Atlas | 5 |
| Volkswagen Passat | 3 |
| Volkswagen Tiguan | 3 |
| Volkswagen Atlas Cross Sport | 1 |
| Volkswagen GTI | 1 |
| Volkswagen Jetta Sedan | 1 |
| Volkswagen Passat SEL | 1 |
| Volkswagen Touareg | 1 |
By vehicle model year
The model year of the vehicle at issue, not the year the decision issued.
| Model year | Decisions |
|---|---|
| 2024 | 3 |
| 2023 | 2 |
| 2022 | 2 |
| 2021 | 1 |
| 2020 | 3 |
| 2019 | 3 |
| 2018 | 2 |
| 2016 | 1 |
| 2015 | 1 |
| 2014 | 4 |
Every Volkswagen decision
22 recordsNewest decision first. Every row links the source document it was read from.
Source PDF 2023 Volkswagen Atlas
taillight warning indicator fault and infotainment/connectivity malfunctions Repair ordered
Source PDF 2024 Volkswagen Jetta
dashboard/EPC warning lights and shaking at highway speed Dismissed
Source PDF 2024 Volkswagen Atlas Cross Sport
infotainment screen malfunction, loss of power, camera freezing Dismissed
Source PDF 2022 Volkswagen Tiguan
sensor malfunctions and repeated navigation/infotainment system reboots Repurchase ordered
Source PDF 2023 Volkswagen Jetta
inoperable transmission module with unavailable replacement part Dismissed
Source PDF 2021 Volkswagen Jetta
infotainment/phone connectivity malfunction Dismissed
Source PDF 2020 Volkswagen Tiguan
engine knocking, steering malfunction, dashboard electronics Dismissed
Source PDF 2019 Volkswagen Atlas
vehicle drifts/pulls right and front-end vibration at highway speed Repair ordered
Source PDF 2018 Volkswagen Passat SEL
doors, trunk and fuel door inoperable in cold weather Dismissed
Source PDF 2015 Volkswagen Passat
squeaking noise from the dash/front passenger area Dismissed
Source PDF 2014 Volkswagen Touareg
steering wheel shake/vibration at highway speeds Repurchase ordered
Source PDF 2014 Volkswagen GTI
front axle grinding noise, repeated tire failures, assorted electrical and trim faults Dismissed
Source PDF 2014 Volkswagen Passat
navigation system screeching noise and freezing Repurchase ordered
The honest use of this page is to read the orders. Every row links the document it came from, and those documents say what happened in a specific dispute over a specific vehicle: what the defect was, how many repair attempts there were, and what the examiner ordered.
The dishonest use is to treat the number at the top as a quality score. It counts contested proceedings that reached a published decision, which is a function of how many vehicles a manufacturer sells in Texas, how its warranty department handles disputes before they get that far, and how likely its owners are to push a case to hearing rather than accept an offer. Those are three different things, and none of them is the reliability of the vehicle.